Frequently Asked Questions
Q: What is the Adult Swim Box?
A: The Adult Swim Box is a premium box subscription service delivering an immersive & insider experience to Adult Swim Super Fans!
Q: What kind of stuff can I expect inside each box?
A: A: Each new Adult Swim Box features a different show on Adult Swim, starting with fan-favorite Toonami as the theme for the introductory box, and Robot Chicken as the theme for the second box (ON SALE NOW). Each box includes a unique and interactive experience of the chosen theme – and delivers 100% exclusive items inside!
Q: How does the Adult Swim Box subscription plan work?
A: Each Adult Swim Box is $49.99 plus shipping (unless you receive a discount by ordering 4X boxes in advance). Each Adult Swim Box is sent periodically, and subscribers will be updated upon the delivery date of each box. Your plan will be set to automatically renew after you receive your first box. That way you never miss out on the exclusive Adult Swim Box experience.
Q: What do I get for subscribing to a 4X subscription in advance?
A: By placing a 4X subscription in advance (or paying for four of the upcoming box delivery themes in advance), you receive a 10% discount on your entire subscription, AND an exclusive Adult Swim hoodie sweatshirt shipped separately to you doorstep.
Q: How do I order more than 1 Adult Swim Box at a time?
A: Due to VERY limited quantities, only 1 Adult Swim Box is available per account. If you would like multiple subscriptions delivered to your door, please send an e-mail request to Support@AdultSwimBox.com.
Q: Can I give the Adult Swim Box as a gift?
A: Yes! You can gift a subscription by creating a new account with a new user name and password for the recipient.
Q: Where does the Adult Swim Box ship to?
A: We are currently only shipping within the continental United States, Canada, and the UK.
Q: When does the Adult Swim Box ship?
A: All subscribers will receive a shipping notification when your box is ready, along with a tracking number. At that point your box will arrive within 1 to 5 business days.
- The Adult Swim Box - Toonami - Shipped Winter 2017
- The Adult Swim Box - Robot Chicken - Shipping Spring 2018
Q: How much do I have to pay for shipping?
A: Each Adult Swim Box is HEAVY (about 5lbs), shipping is $9.00 per box.
Q: How does the unboxing contest work?
A: When you receive your Adult Swim Box, simply turn your camera on and show us how you unbox the box. Upload your unboxing video to YouTube & share the YouTube video link with us in the UNBOX section on this site. Three lucky winners will receive special prizes for their unboxing videos.
Q: Will you have unboxing contests for each new box shipped?
A: : Yes, and different prizes will be awarded to the winners of each new contest.
Q: When will I be billed for a recurring subscription?
A: You will be charged for the full cost of your Adult Swim Box on signup ($49.99 plus shipping). Once you sign up, you will automatically receive a new box experience every season. Your payment information will be saved and a recurring charge will be processed as soon as we are ready to ship your next Adult Swim Box experience.
Q: What payment options can I use for the Adult Swim Box?
A: We accept PayPal and all major credit cards: Visa, MasterCard, American Express, and Discover.
Q: How do I cancel my subscription?
A: There are zero commitments for your Adult Swim Box subscription, you can cancel any time. However, please keep in mind that we do not issue any refunds. It's easy to cancel your subscription, just log in or click on the "My Account" Icon. Then click on Manage Subscriptions > Cancel > select your reason > and then just hit Cancel Subscription.
Q: What if I receive broken or damaged product(s) in my box?
A: Though we do not accept any returns, if you receive an item that is broken or damaged, please contact email@example.com and we’ll do our best to reconcile the issue.
Q: What if I ordered the wrong t-shirt size?
A: No problem, please contact firstname.lastname@example.org and we'll take of that for you.
Q: Can I get boxes from past months?
A: YES! Per the requests from our fans, we have created an option to order boxes from past months. Please Note: past month boxes are a one-time order, and will not put enroll you in the Adult Swim Box subscription.
Q: Who can I contact with more questions?
A: If your question wasn’t answered in the FAQ above, please feel free to contact email@example.com and someone will get back to you asap.